Teddy Moon with Rainbow International in Marysville, WA sent in these pictures to Cleanfax and won a photo contest. What you see here is a severe pet urine problem in the carpet. You might think that if your pet has an "accident" that cleaning the surface of the carpet will remove the spots, stains and odors, but that's not necessarily true. Urine will soak into the carpet, into the backing, the padding and even the subfloor. In this case, Teddy disengaged the carpet and pretreated the backing with a specialized enzyme, used hydrogen peroxide and flushed out the contamination. Reinstalled the carpet, cleaned the surface and then deodorized.
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Jeff Cross: Executive editor of Cleanfax magazine and creator of Totally Booked University. Nationally recognized cleaning and restoration trainer.