But you need something. So off you go to a local carpet retail store. Tons of choices as you walk in the door. The carpet salesperson is nice, polite and seems to know what he or she is doing. And there is a great deal for you. A virtually stain-proof carpet with vibrant colors and - of course - soft to the touch. You put your fingers into the carpet pile and love how it feels.
You are sold. You bite the bullet, spend tons of money and order that wonderful carpet for all the carpeted rooms in your home.
But then... maybe just a year later... you notice it is starting to get dull, mat down, 'ugly' out. Well, it could just need to be cleaned. Every carpet installed needs a professional carpet cleaning company to maintain it. So you have it cleaned. It looks better but still has that dull, matted down appearance.
It could be the carpet salesperson didn't have the information he or she needed to specify what was best for your home. The salesperson might not have known the questions to ask.
Don’t you hate it when you purchase something and it doesn’t perform as promised? But remember, carpet salespeople may not be your best consultant when it comes to carpet specification.
So before you go looking for new carpet or furniture, do something that everyone should do but virtually no one does. Talk to your carpet cleaning professional. They clean carpet every day and see all kinds of issues and situations, and they just might be a better sales consultant than the one you encounter in the store.
Just a few friendly reminders from Jeff Cross, the executive editor of Cleanfax, the magazine and online authority for restoration contractors. Let me know if you have any questions. Send me an email at firstname.lastname@example.org