Battling Tobacco Product Odors


For those who use tobacco products, they may not notice the lingering odors that hang around in the air and stubbornly invade porous materials such as carpet, upholstery, fabrics and more.


But for non-smokers, those lingering odors are a nuisance, and many valuable hours have fruitlessly been spent on attempting to remove them. Smoke odors from cigarettes, cigars, and pipes are tough to remove because microscopic smoke odor particulates embed onto and into everything. Over time, these carcinogenic residues release odors.


These steps will help eliminate, and may totally eliminate, odors from tobacco products, depending on how much time and effort is spent on restoring surfaces back to pre-smoke condition.


Ventilation


Fresh air brought into a home or building naturally helps remove foul odors from the air. Keeping the furnace and A/C filter clean is important.


Clean


Thorough cleaning and washing of surfaces is an important process. If you can launder items, that will flush out residues. Using detergent helps the water you use for cleaning to penetrate surfaces, which means better cleaning.


Absorb


Open containers of baking soda or charcoal are known to absorb malodors, so having them in your home will help. Be sure to refresh them by mixing or replacing every few days. There are professional grade absorption products you might obtain from a cleaning and restoration supply house.


Deodorize


After cleaning, applying a smoke-odor deodorizer will help destroy more odor-causing residues that you might have missed.


Seal


For surfaces that you can paint or seal, this will lock in odors from tobacco products. Painted walls will hold residues that cleaning may not penetrate deep enough to remove.


Ozone


One complete and proven method for removing smoke odors from any source (once cleaned) is by using ozone. Ozone machines remove odors by chemically changing the structure of odor-causing molecules, oxidizing them and destroying them so no more odors are released.


Ozone can be dangerous if used in occupied spaces, so be sure to do your research and be completely safe if you choose to use this option to remove smoke odors.


Most ozone treatments are handled by professional restoration companies, although you can buy or rent small units.


Get help


While smoke odors from residues is tough to remove, your favorite cleaning and restoration company has professional solutions that really work. Ask them what they can do for you. After all, it pays to call a pro!

When Bathrooms Flood
It happens, and not at the most opportune time. You push the flusher, and then it all happens. The toilet overflows. You panic, you might scream…that’s just one simple issue, and with bathrooms there are many issues….
A clogged toilet may overflow when flushed, or a water supply line leaks under a bathroom sink, or someone (possibly you) starts filling a bathtub and forgets—any of these can turn the water loose in the bathroom. Not a good scenario at all.
When this happens, it’s may seem it is all over, and you can’t fix what’s happening. However, there are some things you can do to fix some serious issues.
Control the flow
It may be a simple concept, yet when you can’t find the shut-off valve, panic can attack. Don’t delay – look for the shut off values now and be ready for what’s going to happen eventually.
Watch the electricity
Where there is water, and electricity, there is danger. Mark your power supply so you can find the breaker that turns off the power to your bathroom.
Start mopping or extracting
Standing water is not a good thing. While a fresh leak is one thing, if given time that water can start to seep into areas that can create costly damage. With the first inclination of water intrusion, start extracting.
Of course, the best thing is to call your favorite water damage restoration company. After all, it pays to call a pro!

Restoring Damaged Ceiling Tiles


Most of our attention is on surfaces or items at eye level or lower, such as on tables, or the flooring in your home. But when your eyes go up, you might start to notice something frightful… damaged ceiling tiles, and causing you to think “Oh, no, it’s mold!”


It’s probably not. Most likely what you are seeing are damaged ceiling tiles from some type of water leak or moisture intrusion.


Ceiling tiles are usually made from plants, minerals, gypsum, clay, other natural materials, so are very absorbent and show stains easily. Some are made from synthetic products and might not have as many stains from water leaks or moisture intrusion.


Here are a few steps you can take to restore those damaged ceiling tiles. But remember that replacement might be a final option.


Remove them


Take pictures of your ceiling first, just to avoid the frustration of fitting them back, especially if some tiles are of different sizes. Vacuum your tiles, removing as much dirt and debris you can, which will be concentrated on the topside of them.


Wash them


You have to be careful now. Over wetting is an issue. In a typical spray bottle, use warm water and a few drops of dish detergent. Mist the tiles until they are damp and use white cloths to clean the surfaces. Use more detergent on heavier deposits of soil. Allow the tiles to dry.


Bleach them


Set the tiles out that still have stains. What you are going to do now is bleach away those stains. Don’t use chlorine bleach. Get some household hydrogen peroxide, easily found at a grocery store or pharmacy. Hydrogen peroxide is a safe bleach that will slowly remove stains. Mist the peroxide, using it straight (no dilution) over the stained areas of the tiles, and with a soft brush, work the solution into the tiles. The remaining stains often disappear in a few hours. If you see some progress, repeat the process.


Paint them


Besides replacement, painting your tiles is an option, but you may lose some acoustical ability, since some tiles are designed to absorb sound. It’s a decision you will have to make.


And, of course, for any restoration work, such as cleaning of items that are damaged by water intrusion, call your favorite restoration company. After all, it pays to call a pro!

Dryer Vent Safety




Your washing machine and clothes dryer are valuable appliances, and they need maintenance from time to time.
One very important component to maintain and keep clean because of the danger of fire is the dryer vent system.
The vent system is the gateway for moisture-laden air to escape from the dryer to the outside of your home. The vent hose that enables this can be very short, perhaps just a foot or two in length, to several feet, depending on the distance from the dryer to the outside wall. The longer the hose run, the more lint that can build up in the hose, increasing the possibility of a fire.
Besides a visual inspection, pay attention to how long it takes your clothes to dry. If it seems it is longer than when you first purchased your washer/dryer, it may be due to lint buildup in the vent hose, restricting air flow to the outside. If you have to restart your dryer because your clothes are just not drying, that should signal an inspection and cleaning of your vent hose.
Inspection and cleaning
Disconnect the electricity to your dryer before doing any work and remove the lint trap and make sure it is clean. Pull your dryer away from the wall and unhook the dryer vent assembly. You will need a tool for this, most likely a screwdriver. Carefully use the hose from your vacuum cleaner, insert it as far as you can into the hose, thoroughly vacuuming. Also vacuum the section of the dryer the hose attaches to.
Also inspect and clean the assembly from the end of the vent hose to the outside of the home. Go outside, if possible, and inspect the opening. You might even find a bird has tried to nest in the opening, and occasionally bees or wasps have attempted to take up residence. You will need to clear out anything that can block the air flow to the outside.
If you aren’t able to clean the entire hose, such as if it is too long, it’s better to play it safe and just replace it all. Lint buildup inside the hose can overheat and catch fire, and you must avoid that at all costs.
And if the unthinkable does happen, and you have a fire in your home — or smoke damage — do the right thing. Call a professional restoration company. After all, it pays to call a pro!

The Musty Basement
Fixing a musty basement is a chore that must be done quickly yet can be very frustrating. Trying to chase down a musty odor is not easy. It’s a restoration project that is crucial to you enjoying your home.
A smelly basement is notjust an odor problem; it usually indicates something more severe is going on. What you are smelling could be just damp materials, but it could also be mold growing, and the off-gassing of that process. This isn’t pleasant nor healthy.
There are several steps you, as a homeowner, can take to help fix this issue.
Step #1
Doing some simple cleaning can accomplish quite a bit. Keeping things clean – and dry – is key to curbing the smells that can come from a basement. Take the time to inspect all the materials in your basement and take out and clean those that might be damp or have an odor. A little suspicion goes a long way.
Most likely, these items that could have odor issues are porous materials, such as clothing, bedding, and similar items. Have your carpet cleaned professionally, if there is carpet in the basement. Using a home carpet cleaning machine might actually do more damage than good. Hire a pro.
Step #2
Look at the sources of potential musty odors. Windows that are drafty, walls the seep in water, anything that can create odors should be inspected and addressed. Remember that musty smells usually come from mold growth.
Step #3
Although you may think that your basement is nice and dry, it might not be. The only way is to monitor the humidity level. You can do this with a hand-held device, the type your restoration pros use, but that may not be practical for you. Those devices can be very expensive. 
Better yet is to set up a dehumidifier that has that information on it with its display. This way, you can run the dehumidifier as needed to keep the humidity at the level you want it to be. The lower the humidity, the less you should experience musty odors in the basement. 
And the absolute best way to know if those musty smells from the basement are due to water intrusion, or other restoration issues, and what to do about them, is to consult with your favorite water damage professionals. 
 
After all, it pays to call a pro!

Deadly Candles
 
Candles might seem quite harmless and innocuous, and we use them all the time for a variety of reasons, but did you know that they can be a big problem for most homeowners?
 
According to some reports, nearly one billion pounds of wax are used every year to make candles, all sold to homeowners just like you. Besides traditional candles, there are other uses for those waxy substances.
 
Thinking of that huge number of waxes being used, you can imagine some of them could cause issues with the safety of your household.
 
No matter the use you have for candles and their place in your home, here are some tips to make sure all is safe in your household.
 
Candle usage
 
Remember, a candle is an open flame, which means that it can easily ignite anything that can burn. And if this happens to you, don’t think you are alone. The flickering and warming effect of a burning candle is something most can’t ignore.
 
FEMA reports that some 15,000 candle fires every year are preventable, with half of them igniting substances close to the ignition source.
 
What you can do
 
Remember the burning candles should never be left unattended. That’s the most dangerous part of using a candle, that you leave it for a moment and it then causes a home fire.
 
Never leave a candle unattended. And keep them aware from anything else that can burn.
 
Make sure the candle you use can’t tip over or catch other substances on fire. 
And, of course, make sure your children and pets aren’t within reach of your burning candles.
Smoke alarms
Don’t forget that no matter how safe you try to be, that nothing replaces a proper alarm. Make sure your smoke and fire alarms are in good working condition.
And last…
No matter how careful you are, it’s always best to get expert advice. Do the right thing and protect your family and friends. Call your professional restoration company for advice. After all, it pays to call a pro!

Evidence of Water Damage
When something fails, such as a high-pressure fresh water source to your toilet… or perhaps a leaky drain pipe underneath the kitchen sink… no matter what it may be, you usually know what to do.
You know the drill… clean it up, get it dry, and call a professional water damage restoration company to ensure all is good and there is no possibleway mold can grow. You want peace of mind, and this is the way to get it. 
However, sometimes you just don’t know when things happen, when things leak or when water intrusion occurs — because it can be slowly invasive and build up over time.
There are several steps to determining if you have an actual water damage situation and when you mustcall a pro — and when you can do it yourself. Remember, you can’t be too cautious with the well-being of your loved ones.
The nose knows
Damp and wet areas affected by water intrusion demonstrate themselves after a day or two with a very easy to detect odor. It will just smell wet, musty, and unhealthy. If you detect anything like that, it’s time to do some serious investigating. You may not actually see the water intrusion, but no doubt it is probably there.
 
Surface damage
You can often see swelling materials, such as the particle board under a sink, providing evidence of water intrusion. When things buckle, even if you notice it after the surface has dried, there is potential of subsequent water damage, because if it leaked once… it will again!
 
Stains
You can usually see this in the ceilings and areas around water sources. Sometimes it is around windows. If you detect water marks (think of a carpet under a water fountain in a building) then you need to put your investigative hat on and figure out if it is a big deal or not — and most likely, it will be a bigdeal.
 
The evidence of water damage can be easy to see, and sometimes it hides and continues to affect surfaces and your health until it becomes a serious issue. If you have any water damage issues or questions, do the right thing. Call your favorite water damage professional company today. After all, it pays to call a pro!
​

Getting Ready for Weather
 
 
For many across the country — and the world — changes in weather patterns, especially from warmer weather to colder weather, means preparing the home for the inevitable intrusion of wind, rain, and more.
 
What does that involve? One would be weatherproofing, which means you are proactive in protecting your home from suffering from damage. Even a small freezing-cold draft entering a home and affecting a pipe can freeze it and cause it to burst, resulting in a water damage situation.
 
Here are some easy time-saving tips to ensure you not only save money on your gas or electric bill but also minimize the risk of damage to your home in very cold weather.
 
Inspection
 
This means start looking for openings — any openings — in your home that can allow air or water intrusion. 
 
For air intrusion, check around doors and windows, and this is pretty easy if you just hold a facial tissue up around potential cracks and crevices. If there is any type of air leak, the tissue move and show that. 
 
For possible water intrusion, look for water stains in basements, around windows, any place that seems possible for water to enter your home. Plug any openings you find with quality materials.
 
Filters and vents
 
You want the maximum efficiency from your furnace system so change all filters on a regular basis, usually monthly.
 
Now might be a good time for a professional inspection of your duct work and having the ducts cleaned, if they are soiled.
 
Replace old weatherproofing 
 
All your doors and windows should have weatherproofing material. With time and weather factors, these weatherproofing strips can and will age and become brittle and fail. 
 
Purchase quality replacement weatherproofing materials and replace them if you notice they are not providing an air-tight seal. It’s not a bad idea to replace them every few years no matter how they appear.
 
Prevent to protect
 
With a thorough inspection and a little work on your home, you can prevent issues from arising during cold weather. Spend the time to do it right.
 
However, if something bad does occur — it happens! — and you suffer from any type of damage to your home, do the right thing and get professional help right away. Call your favorite restoration company. After all, it pays to call a pro!